Medical Disclaimer

Last Updated: May 19, 2025

IMPORTANT NOTICE

The information provided by Connected Health LLC (“Connected Health,” “we,” “us,” or “our”) on our website, through our membership program, AI coaching, and all related services (collectively, our “Services”) is for general informational and educational purposes only. Our content is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

NOT MEDICAL ADVICE

CONNECTED HEALTH IS NOT A HEALTHCARE PROVIDER, MEDICAL PRACTICE, OR LICENSED MEDICAL FACILITY. OUR SERVICES DO NOT CREATE A PHYSICIAN–PATIENT RELATIONSHIP BETWEEN YOU AND CONNECTED HEALTH.

The information, content, and tools we provide are designed to support—not replace—the relationship that exists between you and your healthcare providers. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or before starting any new health regimen.

CONSULT YOUR HEALTHCARE PROVIDER

Do not disregard professional medical advice or delay seeking it because of something you have read or learned through our Services. Our recommendations and insights are meant to complement—not replace—professional healthcare.

Consult with your healthcare provider about:

  • Diagnoses, treatments, or changes to your medication or treatment plan
  • Persistent or worsening symptoms
  • Any specific health concerns or medical conditions
  • Implementing lifestyle or dietary changes suggested through our Services
  • Interpreting lab results, even those ordered through our platform

LAB TESTING SERVICES

Lab testing services are provided by Quest Diagnostics and coordinated through our partner, Fullscript. Connected Health does not perform laboratory testing. While we help interpret results through general educational content and our AI coach, these interpretations:

  1. Are not diagnostic in nature
  2. Do not replace clinical judgment from a healthcare provider
  3. Should be discussed with your healthcare provider before making health decisions

AI COACHING LIMITATIONS

Our AI coaching service:

  1. Is algorithm-based and may include varying levels of human oversight
  2. Provides general wellness recommendations based on the information you provide
  3. Does not diagnose conditions, prescribe treatments, or provide medical advice
  4. Should be used for educational and informational purposes only
  5. Cannot account for all individual health factors or circumstances

MEDICAL EMERGENCIES

If you think you may have a medical emergency, call your doctor or 911 immediately. Connected Health is not equipped to handle emergency situations and should never be used in emergency circumstances.

NOT APPROPRIATE FOR CERTAIN CONDITIONS

Our Services may not be appropriate for individuals with certain medical conditions. Connected Health is not a treatment or intervention for:

  1. Acute or severe medical conditions requiring immediate care
  2. Mental health emergencies or severe psychiatric conditions
  3. Advanced or unstable heart disease
  4. Uncontrolled diabetes or diabetic complications
  5. Active cancer requiring treatment
  6. Pregnancy-related conditions
  7. Eating disorders
  8. Substance use disorders
  9. Any condition for which your healthcare provider has advised against self-management

THE TRIANGLE OF HEALTH™ METHODOLOGY

The Triangle of Health™ methodology and other approaches used in our Services are based on general wellness principles and Dr. Hartman’s experience. While they may help support overall health and wellness, they:

  1. Are not guaranteed to work for everyone
  2. Are not intended to diagnose, treat, cure, or prevent any disease
  3. Should be implemented alongside—not instead of—conventional medical care

FOR EDUCATIONAL PURPOSES ONLY

All content provided through Connected Health, including videos, articles, assessment tools, and interactive resources, is for educational purposes only. Before implementing any suggestions or recommendations, consult with your healthcare provider to ensure they are appropriate for your individual health needs and circumstances.

NO GUARANTEE OF RESULTS

Every individual is unique, and results may vary. We cannot guarantee any specific results from using our Services. Health outcomes depend on many factors beyond our control, including individual health status, adherence to recommendations, and ongoing medical care.

YOUR RESPONSIBILITY

By using our Services, you acknowledge that you are ultimately responsible for your health decisions and for consulting with healthcare professionals as needed. You agree that Connected Health is not liable for any health outcomes or decisions you make based on information provided through our Services.

By using our Services, you acknowledge that you have read, understood, and agree to this Medical Disclaimer.