FAQs

Questions are normal. Let’s get you answers.

About the Program

What is 90 Days to Renewal?
90 Days to Renewal is an educational, step-by-step health program designed for tired moms who want a structured path to rebuilding energy.
It combines lab-based insight, a guided 90-day curriculum, and a tiered approach to dietary change that meets you where you are.

Important: This is an educational program. It is not medical care, diagnosis, or treatment. We encourage members to continue working with their primary care providers.

Is this medical care or medical advice?
No. 90 Days to Renewal is carefully curated educational content designed to help you better understand your health and make informed decisions
in collaboration with your primary care provider. We do not provide medical diagnosis, treatment, or one-on-one medical care.

Why is this an educational program instead of telehealth medical care?
Providing telehealth medical care would place the program into a different legal and regulatory category, significantly increasing complexity and cost.
This program is intentionally designed as an educational model so it remains financially and legally accessible for the many tired moms who need support.

Enrollment & Onboarding

When do I get access after I enroll?
You receive immediate access to the program after purchase.

What happens in the first week?
Your first week is called BASECAMP. During BASECAMP, you will:

  • Schedule your labs
  • Take your initial Triangle of Health assessment
  • Begin planning your 90-day journey
  • Receive your foundational supplements

After BASECAMP, your first 21-day module is READY, which eases you into the program with foundational habits and resources.

When do I receive my personalized recommendations?
By the time you reach RESET (the second module), lab results should be back and reviewed, and you will receive your
personalized supplement protocol based on the most critical gaps identified by your labs.

Labs

Where do I go for lab testing?
Lab testing is completed through Quest Diagnostics, with 2,000+ locations nationwide.

State Restrictions: Lab orders are not available in:

  • Hawaii
  • Rhode Island
  • New Jersey
  • New York
  • Puerto Rico
How soon will I receive my lab results?
Results typically return within 2–3 weeks after your blood draw. A full clinical review and interpretation generally takes
about one additional week before personalization is finalized.

Do I need to prepare for my lab tests?
Yes. For the most accurate results:

  • Fast for 8–12 hours before your appointment (water is allowed)
  • Stay well-hydrated
  • Schedule a morning appointment when possible
  • Avoid seafood for 48 hours before testing (especially relevant for heavy metals)
  • Consider pausing biotin for 72 hours before testing, as it can interfere with certain markers

Continue prescribed medications unless otherwise directed by your doctor.

How are labs managed and where do I see my results?
Lab results are managed through our partnership with Fullscript.
You will create (or update) a Fullscript account upon accessing your membership, and your results are securely available through that account.

Supplements

Are supplements included in the $1,999 program?
Yes. Supplements are included in the $1,999 program price.

  • E3: Core — a 30-day foundational formula (vitamins, minerals, nutrients, and pre/probiotics)
  • E3: Personalized — a 60-day supply customized after labs are processed to address the most critical gaps identified

Supplements are provided in capsule form and shipped to the member.

Will you ever recommend supplements that are not included?
In some cases, we may recommend additional optional supplements to support areas like sleep or stress.
These optional recommendations are not included in the $1,999 program price.

What if I’m already taking medications or supplements?
We do not (and cannot) tell you to stop taking any medications or supplements.
If you have concerns about interactions, we recommend discussing them with your primary care provider.

Many members use our AI assistant to explore questions about supplement interactions and to prepare for more informed conversations with their doctor.
This guidance is educational only and not medical advice.

Ingredient transparency note: We plan to provide a full ingredient list for E3: Core for provider review in advance.
This is an outstanding item that is not yet published.

The Cleanse & Tier Selection

Do I have to do a strict elimination diet?
No. The program uses a tiered elimination approach designed to meet you where you are.
During BASECAMP, your initial assessment provides a recommended starting tier, but the choice is ultimately up to you.

What are the three cleanse tiers?
The program offers three tier options:

  • Tier 1: Essentials — removes refined sugar, alcohol, and ultra-processed foods
  • Tier 2: Core — Tier 1 plus removing gluten and dairy
  • Tier 3: Complete — Tier 2 plus removing grains, legumes, and caffeine
What if I start a higher tier and it feels like too much?
The tier system is designed to allow a graceful adjustment without failure messaging.
Members are encouraged to check in during Week 1 of RESET, and if the current tier is creating more stress than their body can handle right now,
they can adjust to a more sustainable approach.

Support & Community

What kind of support do I get during the program?
90 Days to Renewal is designed to avoid implying medical care. We do not provide 1:1 coaching or direct medical support.
Instead, we provide educational content, a member community, and an AI assistant to help you think through questions and next steps.

Where is the community hosted?
The membership hub and community are hosted on Membership.io.
The community is a private, password-protected space available to 90 Days to Renewal members.

Who moderates the community?
The community is moderated by a team of volunteer-based moms.

Is the community required?
No. Participation is encouraged, but it is entirely optional.

What is the AI assistant, and is it medical advice?
The AI assistant is trained on Dr. Hartman’s educational content to provide immediate, educational responses and help you think through how he might approach your questions.
It is not medical advice and does not replace your relationship with your doctor.

Is the community fully active right now?
During initial beta testing, some community features may be present but underutilized.
If you would prefer to wait until the community is fully up and running, you can request placement on a waitlist.

Safety & Eligibility

Can I participate if I’m pregnant, breastfeeding, or have a complex medical history?
If you are pregnant, breastfeeding, have a history of eating disorders, or have complex medical conditions,
you should not participate without first consulting your medical provider.

Can I participate if I’m taking medications?
If you are currently taking medications, you should consult your provider about potential interactions before participating.
The program does not instruct members to stop or change prescribed medications.

Guarantee, Refunds & Cancellation

What is the 30-day satisfaction guarantee?
If you decide within the first 30 days that the program is not the right fit, you may request a refund.

Lab cost and refund amount: Lab expenses cost $550. Once labs have been ordered, members are refunded $1,449.99.

How quickly are refunds processed?
Refunds are typically processed within 3 business days.
Depending on your bank, it may take up to 8 business days for the refunded amount to appear in your account.

If I cancel, do I keep access to my lab results?
Yes. Members retain their Fullscript account and access to their lab results after cancelling or upon completion of the program.

Privacy & Security

Is my lab information secure?
Lab results are managed through your Fullscript account, which is HIPAA-protected.

Who has access to my lab results?
Members of our clinical team will have access to your lab results solely for the purpose of reviewing results and providing your personalized recommendations.

Technical

How do I access the program and community?
The program and community are provided through Membership.io.
You’ll receive access details after purchase, and the community is private and password-protected for 90 Days to Renewal members.